Why is Tik Tok crashing

There may be several reasons why why Tik Tok crashes, and each of them requires a separate approach. For those who have not yet figured out all the intricacies of how such devices work, in our article we have collected recommendations from experts and explained in detail why Tik Tok crashes on Android or iPhone and how to fix it.

Server Error

If you’re getting an error while loading TikTok, or it keeps crashing and crashing, the problem might be with the server. Try checking Google for news about possible TikTok server errors and see if there is a solution. If the server is confirmed to be down, all you have to do is wait until the problem is fixed.

Installation failed

The previous version may not be installed correctly or there is a similar file on the system outside the installer from Play Market or AppStore. In this case, you just need to reinstall the program.

Android

1. Go to “Settings” of your smartphone.
2. Find the “Applications” section – select: “Tik Tok“.
3. Press “Stop – Delete“.

After that, go to the Google Play Market and install the program on a new one.

On iOS

1. Locate the application on your desktop.
2. Press and hold the program icon.
3. Click the button: “Delete“.
4. Confirm action.

After that, go to the App Store and install the program again.

Device problems

Some application problems have nothing to do with coding or a server error at all. Sometimes the problem lies precisely in the operation of the gadget. A corrupted app cache or outdated data can cause TikTok to crash. Try clearing the app’s cache first and see if that solves the problem.

If the problem is not resolved, you can proceed by deleting the application data. This will clear your credentials from the program and restore it to its factory state. After clearing the app data, you will need to sign in again.

Update required

Sometimes the app starts to crash when a new update is missed. To update Tik Tok, follow the instructions below:

1. Go to App Store or Google Play Store.
2. Search for “TikTok” by keywords.
3. Click “Update“.
4. Download the app on your iOS or Android device to continue using it.
5. Click Open. Once you open the app, you will need to sign into your existing TikTok account to continue.

Authorization failed

Tik Tok may crash if the user entered the data incorrectly when logging into their account. There are 3 login methods below:

Login by phone number

To log into the system using your phone number:

1. Open the TikTok app.
2. Click “Me” in the lower right corner.
3. Select “Register”.
4. A new screen will appear. To sign in to your Tiktok account, select “Login” next to “Already have an account?“.
5. Select “Use phone or email“.
6. Select the first option and enter your phone number (note the country code as you type).
7. Enter your password or select “Sign in with verification code“.
8. If you select “Sign in with verification code“, you will receive a one-time password that you will need to enter in a special window.

Congratulations, you have successfully logged in.

Login via login or email

To log in, open the application.

1. Click on the “Me” icon in the lower right corner.
2. Select “Sign Up“.
3. Select “Sign In“.
4. Select “Use phone/email/username“.
5. After that, enter the login and password that you created during registration.

If you have more than two email IDs and don’t know which one you used to sign up:

1. Simply open the GMail app on your mobile phone.
2. Find an email from the TikTok team.
3. Select “To Me” and there you will see the email address you previously used to log into your TikTok account.

Social Login

In order to login via social networks, you need:

Open the TikTok app on your mobile phone.

1. Select “Me” in the lower right corner of the application.
2. Select “Register”, then “Login” written next to “Already have an account“.
3. Select “Continue with Facebook or Instagram“. The homepage of the selected social network will open.
4. Enter the credentials of the selected social media profile and click “Login“.
5. Confirm access to personal profile information.

Password recovery

If you forgot your login details, it’s okay, you can recover them:

1. Click “Forgot your password?“.
2. Enter your email. email, then click the “Reset” button.
3. You will receive a password reset link to your email address from the TikTok server.
4. Follow the link you received in your email to reset your password and set a new one.

Errors due to cheating

Users who use the cheat give the system access to their account, Tik Tok can interpret this as a hack attempt, so the platform sometimes crashes. When the system detects a suspicious increase in activity, it restricts your activities. To solve this problem, you need to temporarily stop using mass liking and make sure that the utility works.

Connection failed

Another reason for TikTok crashes is related to internet connection interruptions. Check to see if other apps are downloading, as well as a mobile internet connection or a Wi-fi connection.

If you are using mobile data, go to your smartphone settings to set up a hotspot: “Settings” – “More” or “Wireless networks” / “Mobile network” / “Access Point Name (APN)” / … Internet.

Try clearing the mobile data flag from ON to OFF and then back to ON. Do the same if you are using a Wi-Fi connection, or simply restart your router.

None of the methods helped

If none of the above methods helped, contact Tik Tok support – in Google Play or the AppStore. Describe the problem and attach screenshots. Perhaps the developers added a corrupted version. If you are not the only one with this problem, the developers will check it and fix it.