Why is Tik Tok not working?

As of 2021, TikTok already has over a billion users. Naturally, this is just an application that can sometimes crash. The human factor is also not excluded. In this article, we will analyze why Tik Tok does not work, and also give recommendations for troubleshooting.

Connect to the network

A common cause when TikTok is not working or not loading is network problems. It can be interruptions, unstable connection, low internet speed.

To solve the problem, follow these steps:

• Restart your mobile device.
• Turn off your router and router for a couple of minutes if you are using your home Wi-Fi.
• If you have active Wi-Fi and a mobile network at the same time. choose more stable second disable.
• Check that the Wi-Fi and LTE or 4G Internet settings on your smartphone are correct.

Out of memory

Above, we have already touched on the topic of resource consumption by the Tik Tok application on a smartphone. With prolonged use without cleaning, if you go to the storage on your phone and see how much Tik Tok is used, you will be surprised to find that it is the most voracious. Application data can take 1-2 GB or even more. Moreover, the cache can take some 100-200 megabytes.

There are two ways to clear the Tik Tok cache.

From the interface of the application itself:

1. Launch Tik Tok on your smartphone.
2. Click on the icon “me” – the profile in the lower right corner.
3. Next, open the menu by tapping on the burger in the upper right corner.
4. In the “Cache and mobile data” block, click “Free up space“.
5. Here, opposite the items in “Cache” and “Downloaded“, click “Clear“.
6. Confirm the action with the “Clear” button in the pop-up window.

In the standard way from the smartphone settings section:

1. Swipe the notification shade from the top edge and go to “Settings” by tapping on the gear icon. or open the phone settings in any convenient way.
2. Next, depending on the smartphone model, we find the section “About phone” or “Storage”.
3. Open “Storage” and then go to the “Applications and Data” section.
4. Most likely, TikTok will be the first place in the list by consumption. We click on it and here we see that we can “Clear cache”, as well as “Clear everything”, that is, delete application data, files, settings, accounts and cache.

But there is no need to worry here either. The smartphone “remembers” you and when you click on the “Register” button, you will be prompted to select your account and all that remains is to confirm the action. In this way, you can reduce the amount of traffic consumption on your device by the application TikTok by half, or maybe even three times.

Deprecated version of the application

One of the common causes of problems in the operation of various applications is not updating it in a timely manner. TikTok itself is developing extremely quickly and developers often release new patches, where they close vulnerabilities and add new goodies. If your phone has a ban on automatic application updates, you will have to perform this procedure manually each time.

This is done as follows:

1. Open PlayMarket or AppStore on your device.
2. In the search bar, write “tik tok“.
3. Go to the page with detailed information about the application and here, if we see the “Update” button, click on it and wait for the update to finish downloading.

Presence of viruses

Mobile devices are just as susceptible to viruses as computers. As a rule, this happens when you click on links to unverified sources, as well as when downloading various types of files to your device. Further, after infection, the virus can steal your personal data or redirect your traffic somewhere else for its own selfish purposes.

To solve the problem, it is recommended to download and install one of the anti-virus solutions developed by large companies in the field of information security. For example, Avast Mobile Security.

This antivirus solution is supported for both Android and iOS devices. You can download the version for your device accordingly at Play Store or AppStore.

1. Find “Avast Security & Privacy” in the app store search and click “Install“.
2. We are waiting for the end of the procedure and click “Open“.
3. At the first stage, the antivirus will offer to scan the phone for viruses.
4. Give the application all necessary storage access permissions and wait for the scan to finish.
5. At the end of the scan, if the utility finds any malicious threats, cure them using the application tools or follow the prompts on the screen.
6. Next, select advanced protection to unlock additional features and remove ads, or use the free version’s basic protection.
7. Set up a VPN if necessary, automatically scan the network to get rid of unnecessary files.

Error “You use our services too often”

Recently, sometimes there is an error with the definition “You use our services too often“. In fact, even TikTok support can’t give a concrete answer. But empirically, we have calculated what this error means. As a rule, it appears when you try to log in to your account, when you switched between profiles several times on the same device. Often this error occurs if a VPN is installed and configured on the device.

1. To solve this problem, first Delete TikTok from your phone, long press the application icon on the desktop, and then click on the trash can icon in the pop-up context menu.
2. Open “Settings” on your phone.
3. Next, go to Wi-F Settingsi for Android smartphones, Network Settings for iOS phones. On select MIUI skinned phones, go to “Connection and Sharing“, select “Private DNS” and select “Disabled” strong>” if it is active
4. Now open PlayMarket or AppStore and search for TikTok by keyword.
5. Install TikTok and log into your account.

IP address

With numerous and varied actions on TikTok with different profiles, changing the IP address by installing and configuring a VPN will help to avoid an error. The network presents a huge variety of different applications that provide this service, both paid and free.And here you need to understand that free VPNs have certain limitations, such as choosing a country or server, as well as bandwidth limitations.

1. CyberGhost
2. Hotspot Shield
3. PrivateVPN
4. Windscribe
5. hide.me
6. TunnelBear
7. ProtonVPN
8. Opera VPN
9. Speedify
10. Betternet

This is only a small part of the existing VPN services on the network. Choose the one you like and install on your phone.

1. Open PlayMarket or AppStore and enter the name of the VPN application in the search.
2. In the search results, click “Install” and wait until the application is downloaded and installed.
3. Next, depending on the selected application, we go through the registration procedure and, if desired, activate the paid period.
4. Start the VPN and select the server you want to connect to.

After installing Tik Tok applications on your phone and log in to your account. After successfully logging into your account, VPN can be disabled.

Tik Tok doesn’t work in Crimea

Recently, user complaints have become more frequent that TikTok does not work in Crimea. Unfortunately, the government of the Russian Federation does not give any official statements on this matter. And despite the fact that the Internet connection on the network is quite stable, users often encounter the message “No connection“. There is a suspicion that the reason lies in the deliberate blocking of TikTok on the peninsula due to possible sanctions. The reverse situation is also quite possible, when the Russian Federation deliberately blocks TikTok in the territory of Crimea after the US statement regarding the leaking of confidential data of large corporations.

As we remember, some time ago Telegram was blocked on the territory of the Russian Federation, but users still continued to use it through various VPN services, despite the ban. This approach can work for TikTok as well.

How to fix “No connection” error on Tik Tok in Crimea;

1. Open the notification shade on your smartphone and click on the airplane icon. Now turn on Wi-Fi only. Since the mobile network will be disabled.
2. Install a VPN on your phone and change the IP address so that the provider and Tik Tok think that you are connecting from another country, for example, from Germany.
3. Use the lite version of Tik Tok — Tik Tok Lite, which can be downloaded from the Play Store.

Tik Tok server side issues

In rare cases, if you are unable to enter the application, log in, or behave inappropriately while watching a TikTok video, this may be the result of problems on the side of the social network itself. The reason is banal – a colossal increase in users in a short period. Possible failures can also occur during a global update. As a rule, developers try to fix such problems very quickly. To make sure that the problem is not observed locally on your phone or on the network, but on the side of Tik Tok, check the application on another device, run the web version on a computer or another phone.